Home / Contact Us

Get in Touch

Have questions about our slatmills, crates, or training accessories? Our team of professional trainers is here to help.

⚑ Average response time: < 2 hours
πŸ“ž REACH US DIRECTLY

Choose Your Preferred Contact Method

πŸ“ž

Call Us

Mon-Fri, 9am-6pm CST

+1 (512) 360-8483 DIRECT LINE
πŸ’¬

WhatsApp

Instant messaging, worldwide

+1 (272) 390-8330 24/7 CHAT
✈️

Telegram

Quick support & updates

@ricktdrsupports DIRECT CHAT
βœ‰οΈ

Email

For detailed inquiries

sales@dogtrainerdepot.com 24-48 HR RESPONSE
πŸ“ SEND US A MESSAGE

We’ll Get Back to You Within 24 Hours

*Required fields. We’ll respond within 24 hours.

πŸ“ Visit Our Headquarters

🏒

Street Address

208 Barton Springs Rd
Austin, TX 78704
United States

⏰

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM CST
Saturday: 10:00 AM – 4:00 PM CST
Sunday: Closed

πŸ—ΊοΈ Get Directions
πŸ’³ PAYMENT METHODS

We accept all major payments

Cash App Zelle Apple Pay Bitcoin Chime
❓ FREQUENTLY ASKED

Quick Answers Before You Contact Us

1

What’s your shipping time?

Most orders ship within 24-48 hours. Slatmills ship via freight (3-7 business days), accessories ship USPS Priority (2-3 days).

2

Do you offer wholesale pricing?

Yes! We offer bulk discounts for kennels, trainers, and rescue organizations. Contact us with your requirements.

3

What’s your warranty policy?

All slatmills come with a lifetime warranty on frame, 1-year on motor. Crates have 5-year warranty. Full details on product pages.

4

Can I visit your showroom?

Yes! Our Austin showroom is open Mon-Fri 9am-6pm. Call ahead to ensure a trainer is available to assist you.

Ready to get started with your working dog?

Our team is standing by to help you choose the right equipment.

πŸ“± Available on WhatsApp, Telegram, and phone